Customer and Prescriber Help Videos

Functionality on has been designed to simplify the search, selection and purchase of our products.

Whether you are a Prescriber creating online Prescriptions, a Business buying in bulk or a Solo Practitioner looking to try new products, we hope the below helps makes it easier for us all to work together.

Customer Help Videos

Add a Prescriber to Your Account

We all make mistakes and typing in your Prescribers Email incorrectly can delay getting your products to you as soon as possible. Now, you can add single or multiple Prescribers to your account with Teleta.

Click on the video to learn how to :

  • Add and remove a prescriber
  • Send an invite to a non Teleta Registered Prescriber


Or, jump right in and goto My Prescribers

Add Your Customer’s detail to an order

When you buy Prescription Only Products for multiple customers in the one order, they may need to be split up into individual Prescriptions by your Prescriber. This can add time to your prescription being signed off and introduce allocation errors. Now, you can prevent errors and save time

Click on the video to learn how to :

  • Split your order up into individual Prescriptions
  • Add patient Details to each Prescription

Or not : ) You can still use create your order and assign a Prescriber just as you have always done.

Prescriber How To Videos

How to split an order into prescriptions as a Prescriber

Splitting an existing order is easy

You can:

  • Split a New Order into Prescriptions
  • Split an existing Order or Prescription into more prescriptions
  • Allocate individual products to prescriptions
  • Add notes
  • Sign electronically


Click here to get started

  • No products in the basket.